Policies
Shipping & Returns
We want your order to arrive beautifully and on time. If something isn't right, we'll make it right.
Delivery
Standard UK
3–5 business days · Free over £60, otherwise £3.95
Express UK
1–2 business days · £6.95
Europe
5–10 business days · £12.95
Rest of World
7–14 business days · £18.95
Returns
Window
30 days from delivery for a full refund or exchange
Condition
Items must be unworn, unwashed, and in original packaging
Fabrics & Supplies
Cut fabric and opened supplies are non-returnable
Process
Email myrium@asyncsoftwarelimited.co.uk with your order number to begin
Exchanges
Size swaps
Free exchange on the same item in a different size, subject to availability
Turnaround
Exchanges are processed within 3–5 business days of receiving your return
Still have questions?
Reach us at myrium@asyncsoftwarelimited.co.uk and we'll get back to you within one business day.